PRIVACY POLICY

 

At Effective Phone Solutions Inc. (DBA Custom Technology Consultant), we know that your information is sacred to you and that is why we take privacy issues seriously. By ensuring that you are aware of and understand the Effective Phone Solutions Inc. (DBA Custom Technology Consultant) Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

 

What kind of personal information do we collect?

 

Effective Phone Solutions Inc. (DBA Custom Technology Consultant) collects personal information in a variety of ways when you interact with Effective Phone Solutions Inc. (DBA Custom Technology Consultant), including when you place an order at Effective Phone Solutions Inc. (DBA Custom Technology Consultant); when you visit Effective Phone Solutions Inc. (DBA Custom Technology Consultant) pages or pages of certain Effective Phone Solutions Inc. (DBA Custom Technology Consultant) partners; when you enter promotions; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys.

 

Information we collect may include: your name, e-mail address, phone number, address, product preference information, demographic information provided by you (such as language, gender and age, and, if applicable, content preferences and personalization information) and personal interest information. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services Effective Phone Solutions Inc. (DBA Custom Technology Consultant) may combine information about you that we have the information we obtain from business partners or other companies.

 

Why do we collect personal information?

 

Effective Phone Solutions Inc. (DBA Custom Technology Consultant) collects personal information to improve the manner by which we operate, offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personal information we collect from you to third parties, and we do not share your personal information with any other third-party organization; except in the terms laid forth in this privacy policy statement.

 

What are cookies and how do we use them?

 

Cookies are small data files that write to your hard drive for record keeping purposes when you visit a website. Cookies allow Effective Phone Solutions Inc. (DBA Custom Technology Consultant) to measure traffic activity as well as to improve your user experience, for example by remembering your passwords and viewing preferences.

 

Like other major websites, Effective Phone Solutions Inc. (DBA Custom Technology Consultant) uses cookies to provide you with a tailored experience when visiting Effective Phone Solutions Inc. (DBA Custom Technology Consultant) and using our major products.

 

We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser. However, portions of Effective Phone Solutions Inc. (DBA Custom Technology Consultant) may not function or function as efficiently, without them.

 

What information is collected from other sources?

 

Social Media Widgets:

 

The Websites include social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our Websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

 

Information from Third Party Services:

 

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Websites. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service. If you authorize us to connect with a third-party service, we will access and store your name, email address(es), current city, profile picture URL, and other personal information that the third-party service makes available to us, and use and disclose it in accordance with this Policy. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services.

 

 

How do we protect your personal information?

 

Effective Phone Solutions Inc. (DBA Custom Technology Consultant) safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet.

 

To make purchases from Effective Phone Solutions Inc. (DBA Custom Technology Consultant) web site, you must use an SSL-enabled browser. Effective Phone Solutions Inc. (DBA Custom Technology Consultant) uses industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.  None of your personal billing information is stored with Effective Phone Solutions Inc. (DBA Custom Technology Consultant), and all purchases made on Effective Phone Solutions Inc. (DBA Custom Technology Consultant) website go through a secure connection to PayPal.  For more information on PayPal’s privacy regulations click here (this is the link to PayPal privacy policy https://www.paypal.com/webapps/mpp/ua/privacy-full?country.x=US&locale.x=en_US)

 

While Effective Phone Solutions Inc. (DBA Custom Technology Consultant) takes extensive precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data, by using secure internet connections, ensuring your antivirus software is up-to-date etc.

 

How do we use your personal information?

 

Effective Phone Solutions Inc. (DBA Custom Technology Consultant) uses your personal information in the following ways:

 

  • Delivery and billing for our products and services, and to communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of content or services.
  • Improving our products and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions.
  • To ask you to participate in surveys about products, services, news and events.
  • Providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers.
  • To better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.
  • Providing anonymous reporting for internal and external partners.
  • Facilitating your participation in our online forums and helping to manage improper behavior by individuals using the forums.

 

How and when we disclose your information we collect.

 

Effective Phone Solutions Inc. (DBA Custom Technology Consultant) may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with law or legal process or if requested by duly authorized public authorities; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Effective Phone Solutions Inc. (DBA Custom Technology Consultant); (d) protect and defend the rights or property of Effective Phone Solutions Inc. (DBA Custom Technology Consultant), or our affiliated companies, their employees and agents; (e) enforce our terms of use; (f) protect against fraud or other illegal activity or for risk management purposes; (g) permit us to pursue available remedies or limit the damages that we may sustain; (g) act in urgent circumstances to protect the personal safety of users of Effective Phone Solutions Inc. (DBA Custom Technology Consultant) products or the public at large.

 

If Effective Phone Solutions Inc. (DBA Custom Technology Consultant) should ever file for bankruptcy, or become insolvent, or be acquired by a third party, or merge with a third party, or sell all or part of its assets, or transfer substantially all or part of its relevant assets to a third party, then Effective Phone Solutions Inc. (DBA Custom Technology Consultant) is entitled to share the personal information and all other information you have provided through the products and service to potential and subsequent business and merger partners.

 

Effective Phone Solutions Inc. (DBA Custom Technology Consultant) may share “cookie” and other anonymous data about traffic patterns or usage collected on Effective Phone Solutions Inc. (DBA Custom Technology Consultant) with affiliated companies, its business partners or with third party advertisers or ad networks. Any data shared is anonymous and does not identify any user.

 

What rights do you have regarding your data?

 

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.

 

You may also, of course, file a complaint with the competent regulatory authorities.

 

Many data processing operations are only possible with your express consent.  You may revoke your consent at any time with future effect. An informal email making this request is sufficient.

 

The data processed before we receive your request may still be legally processed.

 

If you no longer wish to receive communications from Effective Phone Solutions Inc. (DBA Custom Technology Consultant), you can opt-out from receiving such messages in the future by contacting us at [email protected]

 

With respect to the Site’s use of cookies and other similar technologies, by adjusting settings on your browser, you may elect not to allow cookies to be places, and thus opt-out of certain features of the Site and the Site’s automatic collection of certain data about you.

 

You may also adjust your advertising preferences on various social media websites by adjusting your settings on the platform.

 

If you are accessing the Site from the European Economic Area, which includes the European Union, Iceland, Liechtenstein, and Norway, or you are a citizen of a member state of the European Economic Area, you have the following rights under the EU General Data Protection Regulation (GDPR).

 

  1. Right to be informed about the collection and use of your personal data
  2. Right to access your personal data
  3. Right to have any inaccurate personal data corrected
  4. Right to have your personal data erased
  5. Right to restrict use of your personal data
  6. Right to personal data portability
  7. Right to object to the processing of your personal data

 

What are the Legal reasons we collect and disclose certain information?

Legal basis for processing (EEA visitors only):

 

If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

 

However, we will normally collect personal information from you only where we need the personal information to perform a contract with you (e.g. to provide you with our Services), where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent.

 

In some cases, we may also have a legal obligation to collect personal information from you.

 

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

 

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your personal information. If we process personal information in reliance on your consent, you may withdraw your consent at any time.

 

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “Contact Us” section below.

 

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights:

 

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required by law.

 

Testimonials:

 

From time to time, we may post testimonials on the Websites that may contain personal information. We obtain Your consent to post Your name along with Your testimonial. If you wish to update or delete your testimonial, you can contact us [email protected].

 

Community Forums:

 

The Websites may offer publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features (Interactive Areas”). You should be aware that any information that you post in an Interactive Area might be read, collected, and used by others who access it. To request removal of your personal information from an Interactive Area, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 

Notice concerning the party responsible for this website.

 

The party responsible for processing data on this website is:

 

Effective Phone Solutions, INC.

P.O. Box 287

Burbank, CA 91503

Telephone: +1 (916) 612-6338

Email: [email protected]

 

If you are a resident of California, California law permits you to request certain information regarding the disclosure of your personal data by Effective Phone Solutions Inc. (DBA Custom Technology Consultant), or its affiliates and subsidiaries, to a third-party for direct marketing purposes. To make such a request, please email us at [email protected] or write us at the address listed above.

 

We respect children’s privacy in particular. We do not target knowingly or intentionally collect personally identifiable information from children under the age of 18.

 

By using the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under 13, you may not use the Site.

 

If you become aware that your child has provided us with personal information without your consent, you are urged to email us at [email protected].

 

If you would like to contact us for any reason regarding our privacy practices, please e-mail us at the following address: [email protected].

 

We may change this privacy policy at any time. If we make material changes to this privacy policy, we will prominently post that the policy has changed.